Behavioural design & Nudges

Changing behaviour. Making an impact.

Prejudices and unconscious bias often operate unconsciously, especially in complex decision-making and work situations. Attempts to change attitudes through awareness alone are often short-lived and, at the same time, time- and resource-intensive.

It is more effective to change the structural conditions within which decisions are made. This is precisely where behavioural design comes in: We design processes, forms of communication, and environments in such a way that inclusive decisions become easier and more likely.

Why behavioural design?

Research in behavioural economics and organisational psychology shows that people do not act purely rationally. Decisions are largely driven by automatic and unconscious thought patterns. Time pressure, complexity and cognitive overload all amplify this effect.

Nudges use this knowledge in a targeted way to guide behaviour in a desired direction – without coercion, sanctions or persuasion.

In the context of increasing diversity within organisations, inclusion nudges play a particularly important role. These targeted interventions address unconscious decision-making processes and make diversity a natural part of everyday working life. Our approach focuses on three key levers:

  • Making the invisible visible:
    Through targeted data visualisation and shifts in perspective, leaders recognise where imbalances exist and why change is needed.

  • Reframing perceptions:
    Through language, numerical framing and visualisation, we influence where attention is directed. Diversity is therefore not seen as an additional task, but recognised as a valuable resource – one whose underutilisation leads to measurable losses.

  • Systematically promoting inclusion:
    We design decision-making, selection and collaboration processes in a way that allows inclusive behaviours to emerge naturally, without requiring additional effort. The goal is to reduce bias in everyday working life and systematically integrate diverse perspectives.

 

Our approach:

We apply behavioural design & nudges throughout the entire employee lifecycle. This is because behavioural design and nudges are effective where traditional measures reach their limits.

Together, we effectively shape recruiting and selection processes, talent and promotion decisions, as well as leadership and collaboration, so that gender diversity doesn’t have to be fought for but emerges naturally.

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